Privacy Policy

1. We may collect various pieces of information if you seek to place an order for a product with us on the Site.
2. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services.
3. We may collect the following information:
   i. Identity data, such as your name, gender, profile picture, and date of birth, digital signatures;
   ii. Contact data, such as billing address, delivery address/location, email address and phone numbers;
   iii. Account information: bank account details, credit card account, mobile wallet and payment information;
   iv. Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you;
   v. Profile data, such as your username and password, account settings, orders related to you, user research, your interests, preferences, feedback and survey responses;
   vi. Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;
   vii. Location data using various mapping softwares;
   viii. Any other additional information we may request you to submit for due diligence checks or required by relevant authorities as required for identity verification or if we believe you are violating our Privacy Policy or our Customer Terms and Conditions.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:

1. Processing your orders for products on website:
   i. Process orders;
   ii. Deliver the products you have purchased through the website for which we may pass your personal information in order to make delivery of the product to you;
   iii. Update you on the delivery of the products;
   iv. Provide customer support for your orders;
   v. Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, or e-wallet transactions) in relation to payments related to you and/or services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data;
2. Providing services
   i. Facilitate your use of the services or access to the Site;
   ii. Administer your account with us;
   iii. Display your name, username or profile on the Site (including on any reviews you may post);
   iv. Respond to your queries, feedback, claims or disputes, whether directly or through our third party service providers; and
   v. Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information);
   vi. Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information); and
   vii. Help us conduct marketing and advertising;
3. Legal and operational purposes:
   i. Ascertain your identity in connection with fraud detection purposes;
   ii. Compare information, and verify with third parties in order to ensure that the information is accurate;
   iii. Process any complaints, feedback, enforcement action you may have lodged with us;
   iv. Produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
   v. Store, host, back up your personal data;
   vi. Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission or misconduct, whether relating to your use of Site or any other matter arising from your relationship with us;
   vii. Perform due diligence checks;
   viii. Comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, in connection with any legal proceedings, or otherwise deemed necessary by us; and
   xi. Where necessary to prevent a threat to life, health or safety.

3. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

4. We may pass your name and address on to a third party in order to make delivery of the product to you. You must only submit to us the website information which is accurate and not misleading and you must keep it up-to-date and are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date. You can update your personal data anytime by accessing your account on the website.

5. Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the website. You can also view the details of your orders. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

We may use your personal information for opinion, analyze website performance, user behavior, trends and market research to improve our services and user experience. Your details will remain anonymous and will only be used for statistical purposes. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

1. We have in place appropriate security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. However, you are responsible for protecting against unauthorized access to your password and to your computer.
2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While
   security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.